Frequently Asked Questions
What you should know about our tours and booking with us.
Do your tours include international airfare?
Travelers arrive from all over the world to begin our tours and it is not possible to include international airfare in our prices. We would be happy to help you arrange flights. Just ask for an air quote when making your booking.
Can you help arrange my travel visas?
Requirements for travel visas vary widely depending on your nationality and your destination. We are unable to arrange visas on your behalf, if you do require a visa you can arrange them yourself or use the services of a travel agent or visa processing company.
How many people can join a tour?
We keep our group sizes low so you have the freedom to move around and get involved with your surroundings, as well as more personal attention from our local guides. This intimate size ensures that your group will not crowd your experience. You can expect up to 15 travelers on a trip but the average is 10. Check individual trip pages for maximum group sizes.
What are the age restrictions on your tours?
To travel independently you must be at least 18 years of age. There are no upper age limits for most of our tours. Also, travellers with pre-existing medical conditions are required to complete a medical questionnaire. Most of our tours are open to families with children aged between 5 and 17 years of age. Our tours and activities are open to children aged 12 years or older when accompanied by a parent (max. two children per adult).
Can I join a tour late or leave it early?
It’s extremely difficult if not impossible to join a tour after it has begun. It is possible to leave a tour early however you will be responsible for your own arrangements from the moment you decide to leave the tour. You would also be responsible for all costs associated with joining a tour late or leaving one early.
Are airport transfers included?
Yes, we do offer airport transfer services when requested.